Privacy Policy
1. Introduction
Nexora Global Solutions ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of students, parents, and guardians who use our School Management Application ("App").
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our mobile application.
By using the App, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
Student Name
Parent/Guardian Name
Student ID
Admission Number
Email Address
Mobile Number
Class & Section
Roll Number
School Name
Academic Information
Attendance
Examination Results
Homework
Assignments
Timetable
Fees Information
Academic Reports
Progress Reports
Device Information
Device Model
Android Version
Device Identifier
IP Address
App Version
Crash Logs
Notification Information
To send important school updates, the App uses Firebase Cloud Messaging (FCM) for push notifications.
3. Information We Do NOT Collect
We do NOT collect:
Aadhaar Number
Passport Number
PAN Number
Credit Card Details
Bank Account Details
Biometric Information
Personal Photos without permission
Contacts without permission
Call Logs
SMS
Location unless specifically enabled
4. How We Use Information
Your information is used to:
Authenticate users
Display student profile
Display attendance
Display examination results
Display assignments
Display timetable
Display fees
Send notifications
Improve application performance
Resolve technical issues
Maintain account security
5. Permissions Used
Depending on your device and school configuration, the App may request:
Internet
Required for communication with school servers.
Notifications
Used for announcements and school updates.
Camera (Optional)
Used only if the school allows profile photo uploads.
Storage / Photos (Optional)
Used only for uploading or downloading documents.
No permission is used for advertising purposes.
6. Children's Privacy
Our App is designed for educational institutions.
Children under 13 (or applicable local age) use the App only through accounts created and managed by their school or parent/guardian.
We do not knowingly collect personal information directly from children without authorization from the educational institution or parent/guardian.
Parents may contact us to request correction or deletion of student information.
7. Data Sharing
We do not sell personal information.
Information may be shared only with:
The respective school
School administrators
Teachers
Technical service providers
Government authorities when legally required
8. Third-Party Services
The App may use:
Firebase Cloud Messaging
Firebase Analytics
Google Play Services
These services have their own privacy policies.
9. Data Security
We use reasonable technical and organizational measures including:
Encrypted communications (HTTPS)
Authentication
Access controls
Secure servers
Regular software updates
However, no internet transmission is 100% secure.
10. Data Retention
Student information is retained only as long as required by the educational institution or applicable law.
After deletion of an account, information may be removed within a reasonable period unless retention is legally required.
11. Your Rights
Parents and users may request:
Access to data
Correction of data
Deletion of data
Restriction of processing
Withdrawal of consent (where applicable)
Requests may be submitted via:
Email: info@nexoraglobalsolutions.in
12. Changes
We may update this Privacy Policy from time to time.
Updates become effective immediately after publication.
13. Contact
Nexora Global Solutions
Email: info@nexoraglobalsolutions.in